Privacy Policy
Effective Date: 2/24/2026
SoproSocial (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, schedule an appointment, interact with our services, or participate in our lead generation and marketing campaigns.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: Name, email address, phone number, mailing address, and any other information you provide when completing forms, surveys, booking appointments, or contacting us.
Business Information: Company name, business details, service areas, monthly revenue ranges, marketing goals, and other onboarding information you choose to provide.
Usage Data: IP address, browser type, device type, operating system, referral source, pages viewed, and browsing behavior on our website.
Lead & Form Data: Responses submitted through forms, surveys, scheduling pages, and lead qualification questionnaires (including project details, timelines, budget/revenue ranges, and service needs).
Appointment & Calendar Data: Information provided when scheduling calls or consultations, including appointment time, contact details, and meeting preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, including lead generation, marketing campaigns, and related business services
To contact you regarding inquiries, appointments, campaigns, onboarding, and account updates
To personalize your experience and tailor our services to your business needs
To process payments and billing (if applicable)
To improve our website, systems, automations, services, and overall user experience
To send service-related communications, updates, reminders, and follow-up messages
To send marketing emails, promotions, or educational content (you may opt out at any time)
To comply with legal obligations and enforce our agreements
3. Sharing and Disclosure of Your Information
We do not sell your personal information or share it with third parties for their own marketing purposes.
We may share information in the following situations:
Service Providers: We may share information with trusted third-party providers that help us operate our business and deliver services (such as CRM platforms, email providers, scheduling tools, analytics tools, payment processors, and automation platforms).
Legal Compliance: We may disclose information if required to do so by law, regulation, legal process, or governmental request.
Business Transfers: If SoproSocial is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
SMS Compliance Statement
We do not share SMS consent with third parties for marketing purposes. Your opt-in to receive SMS communications is used only for service-related communications, appointment reminders, lead updates, and business-related notifications from SoproSocial.
4. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
When your information is no longer needed, we will securely delete, anonymize, or de-identify it where reasonably possible.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction — Request access to the personal information we hold and correct inaccurate or incomplete information
Deletion — Request deletion of your personal information, subject to legal and contractual obligations
Opt-Out — Opt out of marketing emails or promotional messages at any time
Data Portability — Request a copy of your personal information in a portable format, where applicable
To exercise any of these rights, please contact us using the contact details below.
6. Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
Improve website performance and user experience
Analyze traffic and visitor behavior
Measure ad performance and conversions
Support remarketing and advertising campaigns
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
7. Security Measures
We implement reasonable technical and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system or transmission method is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links and Services
Our website may contain links to third-party websites, software platforms, or services. We are not responsible for the privacy practices, security, or content of those third parties.
We encourage you to review their privacy policies before submitting personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services. Any updates will be posted on this page with the revised Effective Date.
We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
SoproSocial
📧 Email: [email protected]
🌍 Website: soprosocial.org/home